Shipping Policy for Renozate Powertools, A unit of Renozate Paints and Chemicals OPC Private Limited
This Shipping Policy outlines the terms and conditions governing the shipping and delivery of products purchased through Renozate Powertools.
1. Shipping Zones
Renozate Powertools ships products to addresses within India. Shipping to addresses outside these zones may not be available, and customers are encouraged to contact Customer Support for assistance.
2. Shipping Methods and Rates
We offer the following shipping methods:
- Standard Shipping: 7 business days.
- Expedited Shipping: 14 business days.
Shipping rates vary depending on the shipping method selected, the weight and dimensions of the package, and the destination address. Shipping rates will be calculated and displayed at checkout.
3. Order Processing Time
Orders processed and shipped within 2 business days. Orders placed after the cutoff time may be processed the following business day. Please note that order processing time does not include weekends or holidays.
4. Delivery Estimates
Delivery estimates are provided for each shipping method at checkout and are based on the shipping carrier's estimated transit time from our warehouse to the destination address. While we strive to meet delivery estimates, actual delivery times may vary depending on factors such as carrier delays, weather conditions, and other unforeseen circumstances.
In cases where a product needs to be returned to Renozate Powertools, customers may be responsible for the cost of return shipping unless the product is being returned due to a defect or error on the part of Renozate Powertools.
5. Order Tracking
Customers will receive a shipping confirmation email with tracking information once the order has been processed and shipped. Customers can track the status of their shipment using the provided tracking number on the carrier's website.
6. Shipping Restrictions
Certain products may be subject to shipping restrictions or regulations imposed by local authorities or carriers. Customers are responsible for ensuring that the ordered products comply with any applicable shipping restrictions in their area.
7. Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping addresses at the time of purchase. Renozate Powertools is not liable for any delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
8. Undeliverable Packages
If a package is returned to Renozate Powertools as undeliverable due to an incorrect address or other delivery issues, we will contact the customer to arrange for reshipment or issue a refund, minus any applicable shipping charges.
9. International Shipping
For international orders, customers are responsible for any customs duties, taxes, or fees imposed by the destination country. Renozate Powertools is not responsible for delays or additional charges resulting from customs clearance processes.
10. Modifications to Shipping Policy
Renozate Powertools reserves the right to update, modify, or amend this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Customers are encouraged to review the Shipping Policy periodically for updates.
By making a purchase through Renozate Powertools, you agree to abide by the terms and conditions outlined in this Shipping Policy. If you have any questions or concerns about this policy, please contact us at contact@renozatepowertools.com.