Refund Policy for Renozate Powertools, A unit of Renozate Paints and Chemicals OPC Private Limited
At Renozate Powertools, customer satisfaction is our top priority. We aim to ensure that our customers are delighted with their purchases. However, we understand that there may be circumstances where a refund is necessary. This Refund Policy outlines the terms and conditions governing refunds for products purchased through Renozate Powertools.
1. Eligibility for Refunds
Refunds may be considered under the following circumstances:
Product Defects: If the product received is defective or damaged upon arrival, customers may be eligible for a refund or replacement, subject to verification by Renozate Powertools.
Order Cancellation: Customers may request a refund for orders that have not yet been shipped. Once an order has been shipped, it cannot be canceled, and the standard returns process applies.
2. Refund Process
To request a refund, customers must contact Renozate Powertools Customer Support within 7 days of receiving the product. Refund requests will be evaluated on a case-by-case basis, and customers may be required to provide proof of purchase and evidence of the issue or defect.
If the refund request is approved, Renozate Powertools will initiate the refund process. Refunds will be issued using the original payment method used for the purchase. The time it takes for the refund to be processed and reflected in the customer's account may vary depending on the payment provider.
3. Return Shipping
In cases where a product needs to be returned to Renozate Powertools, customers may be responsible for the cost of return shipping unless the product is being returned due to a defect or error on the part of Renozate Powertools.
4. Non-Refundable Items
Certain items may not be eligible for refunds, including:
Products that have been used, altered, or damaged after receipt by the customer.
Products that are not in their original condition or packaging.
Clearance or discounted items, unless they are defective or damaged upon arrival.
5. Warranty Claims
Products covered by a manufacturer's warranty are subject to the terms and conditions of the warranty. Customers with warranty-related issues or claims are encouraged to contact Renozate Powertools or the manufacturer directly for assistance.
6. Modifications to Refund Policy
Renozate Powertools reserves the right to update, modify, or amend this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Customers are encouraged to review the Refund Policy periodically for updates.
By making a purchase through Renozate Powertools, you agree to abide by the terms and conditions outlined in this Refund Policy. If you have any questions or concerns about this policy, please contact us at renozatepowertools.com
7. Product refund Duration
The product will be refunded by 10 days from purchase.